Return Policy Page

At NoFley.com, we strive to provide the best products to our customers. However, if you receive a product that is misprinted or damaged upon delivery, you can return it by following our return policy:

1. Proof of Damage: Make a video proof of the damaged or defective item and email it to us at info@nofley.com

2. Time Frame: Ensure that you report the issue within 7 days of receiving the product.

3. Physical Damage: Items that are physically damaged after delivery are not eligible for return.

4. Gift Wrapping: Please note that gift wrapping charges are non-refundable and will be deducted from the refund amount if applicable.

We understand that sometimes orders need to be canceled or modified. Our cancellation policy is as follows:

1. Order Cancellation: You can cancel your order only before it has been processed for printing. Once an order is in the processing stage, it cannot be canceled.

2. Order Modification: We are unable to modify any order details once the processing has begun. Please double-check your order details before finalizing your purchase.

Our refund policy is designed to ensure a smooth and hassle-free experience:

1. Cancellations: If you cancel your order before it is processed, a full refund will be issued to your bank account within 7-10 business days.

2. Wrong/Missing Products: If you receive the wrong product or if any items are missing from your order:

   - Contact us with proof (e.g., a photo or video).

   - We will either send you the correct product (if available) or provide a refund to your bank account or as reward points, based on your preference.

3. Non-Refundable Items: Gift cards and vouchers are non-refundable.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team at info@nofley.com or +91 8375059186. We are here to help you!